Customer information
Privacy notice.
How 3D Bike Tech uses and protects information provided through this website.
Last updated 23 September 2026.Information collected
When you make an enquiry or place an order, the information provided may include your name, email address, telephone number, delivery address, order details and messages. Basic technical information may also be processed by the hosting provider to operate and secure the website.
How information is used
Your information is used to answer enquiries, check compatibility, fulfil orders, provide customer service, prevent misuse and meet accounting or legal obligations. It is not sold to third parties.
Service providers
Stripe processes checkout and payment information, Resend supports transactional email, and Cloudflare hosts and protects the website. These providers process relevant information under their own security and privacy arrangements. 3D Bike Tech does not receive your full payment-card details.
Retention and your rights
Information is kept only for as long as reasonably needed for customer service, record keeping and legal obligations. You may ask for access, correction or deletion of your personal information where the law permits by emailing steven@3dbike.tech.
Cookies and local storage
The shop uses browser storage to remember basket contents. Essential checkout and security technologies may also be used by service providers. No advertising cookies are intentionally set by this website at present.
Need help?
Email steven@3dbike.tech, call 07894 810090 or message on WhatsApp before ordering if anything is unclear.
